In the complex world of cross-border shipping, availability and rapid response are critical. To help ensure the seamless flow of goods across the border, working with a reputable customs broker that operates 24 hours a day, seven days a week, is essential. Access to your customs broker any time of the day, any day of the week, will help alleviate delays, minimize extra costs, and reduce the potential for claims.

1. Minimizing cross-border shipment delays:
Crossborder shipping introduces a layer of complexity to the shipping process that requires swift and precise responses to customs-related matters, including documentation processing and regulatory compliance. If any issues arise, it can often lead to delays in customs clearance. Shipping delays are disruptive and lead to customer disappointment. Goods often cross the border after normal business hours, so having access to your customs broker 24/7 can ensure timely delivery of your shipment.

2. Minimizing extra costs:
When cross-border shipments are delayed, sometimes goods are put in a bonded warehouse while the carrier waits for clearance. The costs associated with storing goods in these facilities can accumulate rapidly. A customs broker that operates 24/7 actively works to prevent such delays, reducing the risk of extra expenses related to bonded storage.

3. Minimizing the Potential for Claims:
With customs delays, there is often increased product handling, and cross-border shipment complications can lead to claims. Late deliveries, storage costs, and other unforeseen issues may result in financial disputes. A 24/7 customs broker actively works to prevent delays, reducing the likelihood of claims and associated financial repercussions. By providing continuous support, a reliable customs broker contributes to the smooth operation of cross-border shipping and minimizes risk.

For businesses engaged in cross-border shipping, the role of a 24/7 customs broker is essential. Beyond alleviating delays and reducing extra costs associated with bonded storage, a round-the-clock customs broker eliminates the need for sub-agents, streamlines the clearance process, and minimizes the potential for claims. Choosing a customs broker that is available any time of the day, any day of the week is a strategic investment that will help ensure goods move seamlessly across the border.

If you require access to cross-border services 24/7, please contact Near North Customs Brokers at [email protected]. Near North Customs has experience supporting global companies in customs compliance and operational effectiveness. For more information, please visit