Monday, July 14 2025 – Effective Monday, July 22nd, the “Rapid Pickup” option will be removed from MT Direct Customer Shipping Portal. Customers will still be able to schedule pickups using the “Online- Pickup” request feature, which remains fully available and supported.

We appreciate your understanding as we continue to streamline and improve our digital services. If you have any questions or need assistance, please contact our Customer Service team at 1-800-265-1485.