Guaranteed to be delivered on time or your shipment is free!
Manitoulin’s RockSolid guaranteed service offers peace of mind with a no-nonsense money-back guarantee and gives you the confidence that your urgent delivery will make it to its destination on time.
Our RockSolid ground transport service provides you with guaranteed noon and 4 PM delivery on the day indicated by our published transit times. These service offerings apply to shipments currently on our direct points listings.
Two service options to guarantee your shipments.
- Guaranteed before noon delivery
A 30% premium on all charges applies, subject to a minimum fee of $50
- Guaranteed 4 PM delivery
A 20% premium on all charges applies, subject to a minimum fee of $25
It’s easy to ship RockSolid
- Check if your shipment is eligible for RockSolid service. Click Here
- Choose your preferred guaranteed service: before noon delivery or 4 PM delivery.
- Identify your choice of RockSolid service on the bill of lading.
- Availability of proactive email notification of final delivery
- Your freight must be ready on the same business day at your regular scheduled pick-up time
- Check the desired service guarantee on the sticker and affix to your bill of lading.
For specific rules and conditions, please refer to our RockSolid Terms and Conditions.