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26 10, 2018

Where can I find Manitoulin Transport’s fuel surcharge?

David Magill2018-10-26T12:41:46-04:00October 26th, 2018|Freight Management, Shipping Tools|

Click here for Manitoulin Transport's fuel surcharge.

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26 10, 2018

Where can I find the descriptions to the Delivery Codes on my reports?

David Magill2018-10-26T12:41:38-04:00October 26th, 2018|Freight Management, Shipping Tools|

Manitoulin Transport has a full list of Delivery Codes and their meanings online.

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26 10, 2018

Where can I find customs forms?

David Magill2018-10-26T12:41:25-04:00October 26th, 2018|Freight Management, Shipping Tools|

We have a variety of printable or fillable customs forms on our website. Forms include: U.S. Customs Invoice, Manitoulin Border Pass and NAFTA Certificate of Origin.

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26 10, 2018

Should I include my quote number on the Bill of Lading?

David Magill2018-10-26T12:41:18-04:00October 26th, 2018|Freight Management, Shipping Tools|

Yes, always include your Manitoulin quote number on the Bill of Lading for ease of processing.

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26 10, 2018

Do I need an account to request a quote?

David Magill2018-10-26T12:41:11-04:00October 26th, 2018|Freight Management, Shipping Tools|

An account is not required to request a quote. However, Manitoulin customers’ online rate quotes will include negotiated Manitoulin rates.

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26 10, 2018

Where can I request a rate quote?

David Magill2018-10-26T12:40:56-04:00October 26th, 2018|Freight Management, Shipping Tools|

Simply click here to get a quick rate quote. You can also call 1-800-265-1485 ext. 82300 to speak with our rates department.

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26 10, 2018

Am I required to set-up MT Direct access for each of my company account numbers?

David Magill2018-10-26T12:40:49-04:00October 26th, 2018|Freight Management, Shipping Tools|

Yes, when requesting an MT Direct account online include all account numbers on the online form. Contact your Manitoulin Sales Professional or call us at 1-800-265-1485 to request additional MT Direct accounts.

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26 10, 2018

Can multiple people in the company have access to our MT Direct account?

David Magill2018-10-26T12:40:25-04:00October 26th, 2018|Freight Management, Shipping Tools|

Yes, each person requiring access to MT Direct will be given their own username and password. To request an account you can call 1-800-265-1485, complete our online form or contact your Manitoulin Sales Professional.

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26 10, 2018

Who do I contact if my MT Direct password has expired?

David Magill2018-10-31T10:17:56-04:00October 26th, 2018|Freight Management, Shipping Tools|

Contact your Customer Service or call 1-800-265-1485. They will be happy to re-enable your account.

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26 10, 2018

Why does my MT Direct password expire?

David Magill2018-10-26T12:40:40-04:00October 26th, 2018|Freight Management, Shipping Tools|

To protect your company’s confidential information, MT Direct passwords automatically expire every 6 months. Starting 10 days before your password expiration, you will be prompted to change it each time you sign into your account.

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